Policies and Feedback / Complaint Forms

Privacy & Confidentiality Policy

To ensure information is received, recorded, accessed and stored appropriately to maintain confidentiality and remain compliant with relevant legislations, and policies and procedures of Carinbundi.

Download Privacy & Confidentiality Policy - Revision 8
(Last updated 20th November 2019)


Preventing & Responding to the Abuse, Assault and Neglect Policy

Provide a standard approach for responding to the abuse of people with a disability and children both accessing services of this organisation and in the wider community; Ensure all staff, both paid and unpaid, fully understand their obligations in relation to responding to any form of abuse of any person with a disability. Adherence to this policy is mandatory; Raise the awareness of the organisation at all levels, to the needs of people with a disability.

Download Preventing & Responding to the Abuse, Assault and Neglect Policy - Revision 7
(Last updated 27th November 2019)


Complaints Management Policy & Procedures

Carinbundi is committed to ensuring that any person or organisation using Carinbundi services, or affected by its operations, has the right to lodge a complaint or to appeal a decision of the organisation. All concerns that are raised will be addressed in ways that ensure access and equity, fairness, accountability and transparency. 

Download Complaints Management Policy & Procedures - Revision 10
(Last updated 13th May 2019)


General Feedback

We'd love to hear from you about our staff, organisation or services,

Postal Address
52a Hinkler Avenue, North Bundaberg QLD 4670

Phone: (07) 4158 9600
Email: carinbundi@carinbundi.com.au


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